Compy is operated by TJ Cards LLC.
Email support@getcompy.app and we'll get back to you, usually within one business day. In the app you can also go to Settings > Help & support.
To help us help you quickly, include the email on your Compy account, what you were doing, and a screenshot if you can. For a buylist sale, include its 6-letter order code.
Payments are processed by Stripe. Buyers' bank statements show COMPY APP. Sellers are paid to their bank every Thursday for sales that finished that week. If a package is lost, a card arrives in a different condition, or you disagree with a buyer or seller, open the sale in the app and tap "Ask Compy to decide", or email us with the order code.
How conditions are judged: Condition guide.
You can download your data or delete your account at any time in the app: Settings > Account. Subscriptions bought in the iPhone app are managed and cancelled in your iPhone's Settings > your name > Subscriptions.